New authority takes charge of complaints

Residents, police and local councils can now lodge a disturbance complaint about one or more licensed venues if they believe that they quiet and good order of the neighbourhood is unduly disturbed by the conduct of patrons leaving the venue or the venue itself.
The complaint will be investigated by the Director of Liquor and Gaming, who can convene a conference to obtain further information from the complainant and give the licensee an opportunity to respond.
The newly formed Casino, Liquor and Gaming Authority will also be able to review the Director’s decision.