Swapping Subway buns for batteries three years ago, Greg and Gina Georgaros became proud owners of the first Battery World store in Tempe.
More than 200 franchisees, team members and suppliers attended a National Conference on the Gold Coast where the couple was celebrated as Franchisee of the Year 2014.
“It was just wonderful,” the couple described the experience.
“We love this area and share this award with our customers. It is not enough that we just sell batteries, we really make sure we are a business that is about terrific customer service. Never in a million years did we think we would win but we are absolutely stoked.”
For Greg, opening his first store meant he could combine his passion for mechanics with business.
Being a proud Holden man and his love for working with cars made being recognised as the best store in Australia even better.
Battery World General Manager Rowan Hodge said winning the award meant you did not have to come from a technical background to own and run a Battery World store – and win an award along the way.
“If we have a whole network of Ginas and Gregs we will be unstoppable,” Mr Hodge said.
In order to win the Franchisee of the Year award the Georgaros’ had to meet key criteria, such as a very high mystery shopper satisfaction rating, sales and customer growth, team coaching, superb relationships and strong local community engagement.